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Azure outage post-mortems

Every major Azure incident, analyzed: a timestamped timeline, the root cause in plain language, the business impact, and whether it earned SLA credits.

Storagecritical

Azure Central US Outage (July 18–19, 2024): The Storage Allowlist Failure, Explained

An allowlist configuration error on Azure Storage scale units made storage unavailable across an availability zone in Central US. Because Virtual Machines cannot run without their disks, the failure cascaded into VMs, dependent Azure services, and Microsoft 365 for many hours - landing in the same week as the unrelated CrowdStrike incident.

9 min read

Entra IDmajor

The June 2023 Layer-7 DDoS Attacks on Microsoft: Portal, Outlook, and OneDrive Disrupted

Layer-7 DDoS attacks - attributed by Microsoft to the actor it tracks as Storm-1359 - flooded the web front ends of the Azure Portal, Outlook on the web, and OneDrive across several days in early June 2023. Authentication and portal access failed intermittently, showing how an attack on web tiers reads as an identity outage to the business.

8 min read

Virtual Networkcritical

Azure Global Network Outage (January 25, 2023): One Router Command, Worldwide Impact

During a planned router addition to Microsoft’s global WAN, a command with unintended effects caused routers to forward packets incorrectly worldwide. Azure, Teams, and Outlook were disrupted globally - worst for roughly 90 minutes - with full recovery within hours after the change was rolled back.

8 min read

Azure DNScritical

The May 2019 Azure DNS Outage: A Delegation Change Gone Wrong

A name-server delegation change made during a planned Azure DNS migration disrupted resolution for Microsoft services globally. Because DNS sits in front of everything, customers could not reach Storage, SQL Database, and Microsoft 365 even though those services were themselves healthy - for roughly three hours.

7 min read

Recent incident log

Smaller incidents from the live feed (last 90 days). Major events graduate into full post-mortems above.

  • Issues connecting to resources in West US

    July 23, 2026

    Azure Virtual Network · West US · degradation

  • Azure OpenAI Service – Latency and intermittent failures in multiple regions

    May 29, 2026

    Azure AI Services · Global · outage

  • Multiple services – Power/cooling issues in West US 2

    May 29, 2026

    Azure Virtual Machines · West US, West US 2 · outage