Microsoft Entra ID (formerly Azure Active Directory) is the identity front door for Azure, Microsoft 365, and thousands of federated SaaS apps. That makes Entra ID incidents uniquely visible to the business: when token issuance or sign-in fails, employees cannot reach email, dashboards, or the Azure portal - even though the workloads behind them are healthy.
Sign-in failures or elevated latency for interactive authentication
Token issuance problems breaking service-to-service and federated SSO flows
Conditional Access or MFA prompts failing, locking users out mid-policy
Azure portal and Microsoft 365 access failing together because both authenticate through Entra ID
Microsoft Entra ID questions
Is Entra ID down right now?+
Check the live status above. Entra ID trouble usually presents as widespread sign-in failures across otherwise unrelated apps - if only one application is failing, its own configuration or its token cache is the more likely culprit.
What SLA does Microsoft Entra ID carry?+
Entra ID carries a 99.99% monthly uptime SLA for the sign-in and token-issuance path (raised from 99.9% in 2021). Downtime below that threshold qualifies for service credits on claim.
How do enterprises reduce the blast radius of an Entra ID outage?+
Maintain emergency break-glass accounts excluded from Conditional Access and MFA, cache tokens where the platform allows, and document an authentication-outage runbook. Identity is the most common single point of entry in Azure business-continuity reviews.
Get alerted when Microsoft Entra ID breaks
Instant email the moment we detect an incident - affected services and regions included.
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